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Return Policy

Classy Mailboxes is a manufacturer of quality mailboxes and street signs based in Atlanta, Georgia. Our facilities feature over 24,000 square feet of warehouse space with full mailbox manufacturing and fabricating capabilities.  We serve shoppers in the lower 48 states.  All of our mailbox systems are built in the USA.

Our 100% “Customer Satisfaction Guarantee” covers the products and services that we provide to our shoppers. If you are not satisfied in any way with a product or service, we guarantee that we will replace the product or refund your money.  We will resolve any issues to the customer’s complete satisfaction. 

All products feature a one year manufacturer's warranty from the date of purchase. Use by the product in an unintended manner will result in the warranty being voided. 

Here is our return policy:

•You must contact us by phone or email to obtain a Return Authorization Number.

•There is a 15% restocking fee.

•You must initiate your return request within 30 business days of the ship date.

•All returned merchandise must be in its original shipping package and in original condition.

•All return shipping and handling is the responsibility of the customer.

•When we receive the returned merchandise, we will issue a credit minus the original shipping and handling fee and the 15% restocking fee.

If the return is because you were sent incorrect, damaged, or defective merchandise, we will issue a credit for the total amount of the order including shipping and handling.


 

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